New First Edition Owner
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Hello Everyone,
I placed an order for the Discovery first Edition in Feb/ March of this year.
I was told I would get the Vehicle by June 20th. one week before delivery I was informed that there was some issue with the front bumper hence it would be delayed. After much ado about nothing I was informed the car would be delivered by July 20. No sign of the car as yet and its July 26th. A few more calls and now I'm being told July 28th. The dealership is blaming LRJ while the customer service is putting the blame on the distributorship and I've been given the run around. Even the Customer service manager is not returning my calls. Basically they are not telling me the actual reason the car has gotten delayed.
This is my first experience with LRJ. If this is how they treat customers before they deliver the vehicle then I shudder to think what kind of service will they mete out after delivery. Really disappointed. I am in Canada.
I placed an order for the Discovery first Edition in Feb/ March of this year.
I was told I would get the Vehicle by June 20th. one week before delivery I was informed that there was some issue with the front bumper hence it would be delayed. After much ado about nothing I was informed the car would be delivered by July 20. No sign of the car as yet and its July 26th. A few more calls and now I'm being told July 28th. The dealership is blaming LRJ while the customer service is putting the blame on the distributorship and I've been given the run around. Even the Customer service manager is not returning my calls. Basically they are not telling me the actual reason the car has gotten delayed.
This is my first experience with LRJ. If this is how they treat customers before they deliver the vehicle then I shudder to think what kind of service will they mete out after delivery. Really disappointed. I am in Canada.
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kward12
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