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Calling all IT geeks who may help.

Old Oct 23, 2017 | 02:17 PM
  #1  
OffroadFrance's Avatar
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Baja
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Default Calling all IT geeks who may help.

My wife uses a Samsung Tab 3 about 3 years old and recently the WIFI seems to have problems connecting. We have rebooted the router multiple times, cleaned up the space on the Tab 3 and there seem to be ongoing problems. This tablet has always suffered intermittent Wifi problems, I doubt whether we would risk another Samsung electronic device now.

Does anyone else suffer these issues?
 
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Old Oct 23, 2017 | 03:32 PM
  #2  
Racer X's Avatar
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If you've tried other troubleshooting steps to no avail, I would next try to wipe the cache partition, followed by the device itself.

If you're still having issues following a device wipe, it's time for replacement.

Instructions on clearing the cache partition can be found here. T-Mobile hosted solution, but the steps are common across all carriers.

https://support.t-mobile.com/docs/DO...oca_experience
 
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Old Oct 23, 2017 | 03:35 PM
  #3  
ArmyRover's Avatar
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Go into settings have it forget the network than restart itand try to connect.

Still have an original Samsung galaxy tab gen 1 going strong always had great luck with them....
 
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Old Oct 24, 2017 | 10:23 AM
  #4  
Friday Night Disco's Avatar
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From: Fall City, WA
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I find updating the drivers or reinstalling the drivers tends to work for 90% of my issues.
 
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