Thanks for giving us another chance. We do strive for perfection but it is hard sometimes. Please email me direct next time you need something and I will be sure to handle it personally and at a discounted rate.

 

Feel free to email me: erik@LK8parts.com

I will personally look into this matter and find a resolution.

I'm sorry you don't like the CDL video. Feel free to make a better one. 10 years ago that is all we had to work with. 160k people seemed to enjoy it

- Erik

 

Wow, I will never buy from you guys again. That is the most backwards policy I have ever heard. The feedback system is for that, feedback. Both positive and negative. You admit you failed, but you dont want anyone to know? Should all business ban those that leave negative feedback? Restaurants? So instead of trying to improve your order management, just ban the the buyers with experiences and get the feedback brushed under the carpet. The dollar amount of the sale is not a justification. Reading posts here, clearly the OPs situation is not isolated or unique.

 

LOL! I thought the video was good and I “get” why you did it that way. It also helped me get my center consol removed, for a different task, without breaking anything. So THANKS for taking the time to do it.

As a moderately active Ebay seller and buyer, I think that negative feedback is a slippery slope. I certainly do not use it lightly and I realize that many folks can use it as a retaliatory action and often do not reveal the entire story. Many negative feedbacks should be taken with a grain of salt. Glad its sorted. I haven’t yet but I still wont hesitate to buy from Lucky8 at some point.

 

Lucky 8 is a good company over all they just have one salesman there who will ban you from buying on ebay in a heart beat if you say anything remotely negative in regards to their performance. . Its a bad business practice. I have 2 discos and have spent a small fortune with other companies because of this guy.

 

He left a negative feedback before he even received the part. He agreed to remove it when we sorted it out. We sorted it out, twice technically. He refused to remove it after we made it right.

 

Totally missing the point. You screwed up. If a restaurant take 3 hours to deliver my meal and while waiting at hour number two I leave a bad review on Yelp saying how I am still waiting for my food... I should remove my review because I eventually did get my food, after three hours? Oh, and the restaurant of course would ban me for leaving said review.

The OP may have jumped the gun on wanting the item shipped out. I mean a week is not a huge deal for me to wait on shipping. I order so much from overseas I can wait up to a couple months before something arrives. But nonetheless he said he inquired and heard nothing back. Then left the review. Would be nice to get a better window into the number of days from ordering to feedback left. A buyer has only so long to leave feedback after all. If I ordered something and it did not ship and I inquired yet do not get a response, I may very well do the same.

Yes, there are always two sides but when ya screw up then "punish" the CUSTOMER by banning them. That just seems so wrong, so very wrong...

 

I ordered from Lucky8 through Amazon and order arrived in a week or so. No problems.

In B4 lock.

 

I think you're wrong. You shouldn't have left negative feedback after they made it right. The fact that you did that confirms my suspicion that you lied about the empty envelope. They bent over backwards to make it right for an $8 purchase and you still stomped your feet. $8....seriously....

 

Wrong person. And besides, read the original post again.