2020 Range Rover with 33,000 miles, electrical system in the rear caught fire. Probably it will be totaled. Waiting to hear back from Land Rover Corporate. Local Service Center / Dealership in San Diego does not want to touch the car.
Has anybody had a similar issue?

 

Sorry about the fire! Have you done any mods to the car or added/modified any electrical components? Upgraded any of the audio systems? LR will be looking into all of these with a tooth comb.
Please keep us posted on any developments and good luck.

 

The SUV is as we received it from JLR and still under the 4 year / 50,000 mile warranty. About 6 months ago the battery died on us and JLR replaced under warranty, that is the only electrical service related item that took place and no mods or additions to the electrical system. Currently the insurance company is conducting their inspection. Will keep you posted!

 

That is good and there are zero reasons for LR not to honor the warranty given the vehicle is still under warranty. I would demand a replacement vehicle from LR immediately regardless of the outcome of the insurance company's investigation. Just be aware if the insurance company reimburses you for the car, the claim will go against your loss ratio history and your premiums will go up accordingly. Let LR pay for it and investigate the fire first, and if LR refuses to admit responsibility, you can then make the claim with your insurance company. Just my 2 cents worth...

 

I agree 100% with you. However, JLR does not stand behind his products (at least on this case). We gave them the opportunity to do right. We towed the vehicle to the dealership that we bought it from and the GM decline to touch it. We opened a case with Corporate JLR, at first their were apologetic but, then they became rude and not helpful. They claimed they will not inspect nor start an investigation, even if the SUV was under warranty, they didn't ask for the well being of the passengers and did not offer a rental or a loaner. Corporate JLR told us to talk to our insurance and to remove the damaged car from the "private dealership". After that sour interaction with Corporate JLR and the rude attitude of the dealership GM we notified our insurance and started talking to a Product Liability attorney. We are now waiting for the insurance to conduct the inspection, start the investigation and give us the outcome of their investigation. Unless they find a chipmunk with a matchbox, we will have a good case to go after Corporate JLR. The insurance company asked us for all documentation including the JLR Warranty and the Passport to Service details, my guess is that that is in preparation to file a subrogation claim with JLR if they are able to prove that the electrical system failure and fire was due t a manufacturer's defect. In parallel our attorney will seek further compensation and hold JLR accountable.