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When I ask my salesman for a tracking update, he has been sending me a screen-shot of this tracking information. As of yesterday, the "Last Date for Spec Change", turned red... I assume meaning that we've passed that date. I was mainly checking with him to see if any of the notorious delays would be imposed on my order as the order "locked-in", but the build and delivery dates have stayed the same. After a minor color change last week, he said everything was submitted and all was good.
Being skeptical of the dealer's knowledge of the whole process, I wonder why the little circles next to the most recent two items haven't been blacked in? Does anyone else have a similar looking tracking report from their dealer? And if so, does your sheet show the progress circles getting completed and filled-in as your dates and steps complete?
Update: salesman says the "circles will fill in at some point", but the order is in...
Last edited by drcoop; Apr 15, 2021 at 04:16 PM.
Reason: new info
When I ask my salesman for a tracking update, he has been sending me a screen-shot of this tracking information....
Here is my latest update:
- spoke with the dealer, and the tracking system is called Vista, not Topix ( Topix is for service )
- mine is en-route to EU port, not shure which port and which shipping lines - yet
- apparently in about a week I should know more, as they will see it on Vista.
It appears that mine should be on time, if not a week or so earlier.
Thank you for your input and info !
When I ask my salesman for a tracking update, he has been sending me a screen-shot of this tracking information. As of yesterday, the "Last Date for Spec Change", turned red... I assume meaning that we've passed that date. I was mainly checking with him to see if any of the notorious delays would be imposed on my order as the order "locked-in", but the build and delivery dates have stayed the same. After a minor color change last week, he said everything was submitted and all was good.
Being skeptical of the dealer's knowledge of the whole process, I wonder why the little circles next to the most recent two items haven't been blacked in? Does anyone else have a similar looking tracking report from their dealer? And if so, does your sheet show the progress circles getting completed and filled-in as your dates and steps complete?
Update: salesman says the "circles will fill in at some point", but the order is in...
No, my build includes the 11.4” screen and I asked multiple times if this would delay delivery. Was told again and again that it wouldn’t. ( you can see why I’m skeptical of the dealer’s level of knowledge of current events and this process). I’m still hopeful and will keep the thread informed.
No, my build includes the 11.4” screen and I asked multiple times if this would delay delivery. Was told again and again that it wouldn’t. ( you can see why I’m skeptical of the dealer’s level of knowledge of current events and this process). I’m still hopeful and will keep the thread informed.
Gosh I hope they are not jerking your chain. Does your vista order reflect the larger screen on it?
I posted this one the 21 order thread, but I followed up yesterday with my dealer sales rep and he said my order has still not been assigned any dates due to the larger screen and is just in a holding queue. They had no idea when that would change. I had to swap orders from my original one and lost about 30 days in-between (new order went in at the beginning of march). The original order details from the vista ordering system describes it as "holding pool", which I am guessing has not yet changed.
Nope. No tracking # or where is the vehicle now ... all I was told is that is en-route to the port of departure. They do not even have the shipping co. name ( or so they tell me ).
Just got an update from my dealer. Car is built and waiting at port to be shipped. ETA has moved from 6/5 to 5/28 for now. We'll see once it ships. It's going to be a long two months....
Latest update is that my car is on the Traviata en route towards the Panama Canal. ETA into LA is 5/10 and 5/17 is the ETA at the dealer. It’s getting close!
Anyone else in the Traviata? @expatbrit updates on yours?
tracking system sheet
