I own a well maintained ’03 Disco, the oil pump has failed 4,000 miles out of warranty. LR North America is not willing to provide any assistance other than recommending I spend $12K on a new engine. LR published the cause of this failure as being the result of the oil pump locating dowel pins being machined out of location in the block, LR document number = TA03 1201.
Has anyone else had this failure out of warranty and been successful getting LR to assist in the cost of repairs?
Please provide any recommendations you have in getting cooperation from LR to resolve a known manufacturing defect. Passing the financial burden on to us consumers is just wrong.

 

If you have had the truck regularly serviced at the dealer, they should work with you. I know poeple have gotten help before. Someone will tell you who you should contact.

 

I was at my dealer this weekend looking for a new spare tire cover, the salesman told me that LR will not evenprint a owners manual for anything other than the current model year. That is how straped for cash LR is. Ford is bankrupt, Tata Motors just bought LR from Ford and everything is still up in the air. Best of luck to you.

 

I suspect Ford was pushing off any LR claims until they sold LR. I’ll have to see if the new guys will step up and do what’s right. BTW, I have submitted all my service records to LR including the majors all performed through the dealer service network.

 

As the second owner, you are dead in the water, Rover won't help.
There are many good places to get a new/used short block or long block with a guarantee,
http://www.roverlandparts.com/index....TS&Category=41
Shout if you need help.