Feels like a wheel bearing...
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RE: Feels like a wheel bearing...
Aquaholic
Why not! Unless he refuses and says its company policy. However, there's nothing like getting the noise to come out and both of you hearing it. Won't be any doubt in anyone's mind then.
If bad bearing is the case, a worn out seal is not too far behind.
Ed
Why not! Unless he refuses and says its company policy. However, there's nothing like getting the noise to come out and both of you hearing it. Won't be any doubt in anyone's mind then.
If bad bearing is the case, a worn out seal is not too far behind.
Ed
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RE: Feels like a wheel bearing...
Ask them to write up a warranty ticket, explain in detail what you are hearing and leave it to them. If they don't hear it, have them nention that on the work order. Then go buy a small recorder and tape the noise, go back to the dealer, write another ticket, play the sound and go from there. The whole idea is to start a paper trail so once this part fails, even if you are out of warrant, they will have to honor it.
Mike
Mike
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RE: Feels like a wheel bearing...
ORIGINAL: Disco Mike
Ask them to write up a warranty ticket, explain in detail what you are hearing and leave it to them. If they don't hear it, have them nention that on the work order. Then go buy a small recorder and tape the noise, go back to the dealer, write another ticket, play the sound and go from there. The whole idea is to start a paper trail so once this part fails, even if you are out of warrant, they will have to honor it.
Mike
Ask them to write up a warranty ticket, explain in detail what you are hearing and leave it to them. If they don't hear it, have them nention that on the work order. Then go buy a small recorder and tape the noise, go back to the dealer, write another ticket, play the sound and go from there. The whole idea is to start a paper trail so once this part fails, even if you are out of warrant, they will have to honor it.
Mike
#7
RE: Feels like a wheel bearing...
Aquaholic, First off Discomike is right about the paper trail. Comming from a dealership background (albeit Porsche, Audi, BMW) our service department had tohonor items outside warranty all the time if they had previously looked at it or "tried" to fix it while inside warranty.
On your prior question - they should be okay with being in the car while you drive - I'm surprised they hadn't already suggested it. I would go back state you have a problem and ask if a technician can ride along.
On your prior question - they should be okay with being in the car while you drive - I'm surprised they hadn't already suggested it. I would go back state you have a problem and ask if a technician can ride along.
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