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Bluetooth phone connectivity - calls become distorted

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Old May 30, 2018 | 10:47 AM
  #1  
archaeology_student's Avatar
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Winching
Joined: Aug 2009
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From: Vancouver, B.C.
Question Bluetooth phone connectivity - calls become distorted

Hi,

I am wondering if there is something I am missing. My '06 HSE allows me to connect and make calls, but, after a minute or two the call gets choppy and conversations become unintelligible due to distortion. If I wait, it clears up, but then happens again during the conversation/call.

I have had this issue using a Blackberry Passport SE, Motorola Moto X Pure, and my Google Pixel 2 XL; therefore, I can rule out it being the phone, since I have tested 3 now.

Has anyone experienced this or have thoughts on what the issue is?

Thanks
 

Last edited by archaeology_student; May 30, 2018 at 10:57 AM.
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Old May 30, 2018 | 11:30 PM
  #2  
abran's Avatar
Baja
Joined: Aug 2013
Posts: 6,902
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From: Huntington Beach CA
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Its the ancient Bluetooth chipset. The tech back then just wasn’t what it is now.
 
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Old May 31, 2018 | 12:35 PM
  #3  
schwaggy's Avatar
Rock Crawling
Joined: Jan 2011
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From: Pacific Northwest
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Is the 08/09 BT module a drop-in replacement? That may be an option to try.
 
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Old May 31, 2018 | 03:21 PM
  #4  
clarkritchie's Avatar
Mudding
Joined: Apr 2016
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From: Bend, Oregon, USA
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I don't have the exact same issue but I've more or less concluded that my Bluetooth is basically unusable for me.
 
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Old May 31, 2018 | 07:17 PM
  #5  
DakotaTravler's Avatar
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From: Green Bay, WI
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I thought I read that some have upgraded to the LR4 module with much improved results.
 
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Old May 31, 2018 | 09:13 PM
  #6  
schwaggy's Avatar
Rock Crawling
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From: Pacific Northwest
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Originally Posted by DakotaTravler
I thought I read that some have upgraded to the LR4 module with much improved results.

That's what I was referencing above... My '09 has a module from LR4 and the BT phone is of the best quality I've encountered in a vehicle. I'm just not sure if you can simply drop one in your year.
 
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Old Apr 9, 2019 | 10:29 AM
  #7  
archaeology_student's Avatar
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Winching
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From: Vancouver, B.C.
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It has been a while, but I think the issue has been resolved!

I accidentally left my lights on and killed the battery a couple of weeks ago. I mean, the battery was completely dead! No lights, and no nothing to indicate there was any juice in that battery.

I jumped the battery and it appears that everything in the LR3 reset itself to default. I made necessary changes (e.g., miles to km, Fahrenheit to Celsius, etc.) to suit my requirements.

Since the original post, I have not used Bluetooth; however, yesterday i needed to use Bluetooth. The call was going well and after about 10 minutes in to my conversation, I realized that there was no distortion, and no issues what so ever.

My mind was blown!

I tested by making other calls, and not once did i experience my original issue!

So, it appears that the solution was a complete reset for the Bluetooth system.

Results may vary, but this happy accident worked for me!
 

Last edited by archaeology_student; Apr 9, 2019 at 10:33 AM.
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Old Nov 4, 2019 | 12:18 PM
  #8  
archaeology_student's Avatar
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Winching
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From: Vancouver, B.C.
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A new battery install and zero issues with Bluetooth.
 
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Old Dec 6, 2020 | 12:48 PM
  #9  
Dutch Rover's Avatar
6th Gear
Joined: Sep 2019
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I have a 2013 LR4 and have the exact same issue and occurs on different devices, so I know it isn't the cell phone causing the issue (plus those same phones worked on other BT headsets and cars without issue). Has anyone determined a solution? I saw that one person's battery died and the system reset may have solved the problem. Thanks, looking for a fix
 
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