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Pivi Pro glitch

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Old Jun 4, 2022 | 12:38 PM
  #1  
eelpout's Avatar
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Mudding
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From: Don't call it "Cali"
Unhappy Pivi Pro glitch

[I posted about this on the Disco forum because that's what I have, but I'm wondering if any Defender owners have run into this issue. So sorry for the duplicate post but thought I might get more eyeballs over here.]

a couple days ago, the overlay of graphics from my Pivo Pro have disappeared and in their place are ID numbers. Samples below.

I've communicated with my dealer about this via email and of course they've never seen this before. I'm waiting to hear back from LR support directly (they are usually pretty good on responding to software issues). I've done the hold down the power button reset and that hasn't helped. Haven't done a "System Restore,", I think all that does is reset the user data. It persists over starting and stopping the car.

To me it looks to be a diagnostic mode of some kind. That or the graphics are corrupted. If it's a hardware failure can't imagine what it could be. Graphics within subsystems like navigation appear to be mostly fine.

Anyone here run into this?




 
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Old Jun 4, 2022 | 07:13 PM
  #2  
_Allegedly's Avatar
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The ID numbers look like bits of code that are calling for text in whatever language you've assigned.

On the bright side, it's probably just software. Hopefully, it's an easy fix. Have you tried disconnecting the battery for a few minutes?
 

Last edited by _Allegedly; Jun 5, 2022 at 10:11 AM.
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Old Jun 5, 2022 | 09:58 AM
  #3  
nashvegas's Avatar
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From: Pacific NW
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"Hi, I'm a Land Rover dealer service writer, that looks like it's working as designed"

lol
 
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Old Jun 5, 2022 | 11:19 AM
  #4  
eelpout's Avatar
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From: Don't call it "Cali"
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Originally Posted by _Allegedly
The ID numbers look like bits of code that are calling for text in whatever language you've assigned.

On the bright side, it's probably just software. Hopefully, it's an easy fix. Have you tried disconnecting the battery for a few minutes?
yeah, it's very much like a debugging mode for a developer and the ID's refer to the graphical elements in a database (I'm a software engineer). could be I accidentally put it in a mode by holding something down or pressing the screen during the boot process in just the right spot. it would be a shame to have the dealer just wipe everything and start from scratch when I'm sure there is a backdoor way out of this.

hopefully LR support will get back to me this week. they were great when I first took delivery and it wouldn't connect to their servers to register, ended up talking to one of their QA engineers on the phone to get it to work.
 
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