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Remote Door Unlock will not work

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Old Jul 21, 2024 | 12:22 PM
  #1  
Not-InControl's Avatar
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7th Gear
Joined: Jul 2024
Posts: 7
Likes: 3
Default Remote Door Unlock will not work

Hi there

My car keys are in the car. I locked it using the app. However now the LR Remote App will not let me unlock the car. .

Currently in Spain on Holiday and Land Rover Assistance in Lyon have been pretty useless so far. They sent out a mechanic after 3 hours only for him to say there is nothing he could do.

Signed in and signed out of the App and reinstalled it a couple of time and still they same issue. All the other features work like starting the climate control , beep and flash .

The car is a 2022 P400e .


Any suggestion would be greatly appreciated

Thanks


Jasen - Not_InControl.
 
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Old Jul 28, 2024 | 02:42 PM
  #2  
MissPeru's Avatar
2nd Gear
Joined: Jul 2024
Posts: 2
Likes: 1
Default Leave the keycard inside the New LR defender 2024

I forgot my keycard inside the car, and I didn't receive any notifications from the app. The next day, my door was unlocked, even though I had closed it using the app. I used my extra key card to open the car but when I tried to use the key I had left in the car was deactivated. In a rush to get to work, I had to drive my old car. When I returned home, everything was working fine. So, someone can explain what happened here?
 
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Old Jul 29, 2024 | 09:37 AM
  #3  
Elzot's Avatar
Mudding
Joined: Mar 2024
Posts: 221
Likes: 51
From: San Diego
Default

Originally Posted by Not-InControl
Hi there

My car keys are in the car. I locked it using the app. However now the LR Remote App will not let me unlock the car. .

Currently in Spain on Holiday and Land Rover Assistance in Lyon have been pretty useless so far. They sent out a mechanic after 3 hours only for him to say there is nothing he could do.

Signed in and signed out of the App and reinstalled it a couple of time and still they same issue. All the other features work like starting the climate control , beep and flash .

The car is a 2022 P400e .


Any suggestion would be greatly appreciated

Thanks


Jasen - Not_InControl.
It is my understanding the car is not supposed to lock (or will automatically unlock) if the key is left in the vehicle. So perhaps LR needs to reset some software. Maybe remotely? It is also possible that a key left in a parked vehicle will deactivate (for a period of time).

Way back in 2005, MB was able to unlock my car remotely. I would think LR can do it now.
 
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Old Jul 29, 2024 | 01:47 PM
  #4  
MissPeru's Avatar
2nd Gear
Joined: Jul 2024
Posts: 2
Likes: 1
Default I already read the handbook 🙏

You are correct. If you leave your keycard inside the car, the car is unlocked. However, if you lock your car through the app, your key is deactivated. Also, if you use your second keycard to open the car . the first keycard left inside the car is automatically deactivated.
That's happened to me. Interesting
Minutes after my key working very well 😉

Thanks
 
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