Carplay no navigation sound
3rd Gear
Joined: Oct 2021
Posts: 3
Likes: 1
Received the following reply from JLR today. Worth a few people writing to them?
Thank you for contacting Jaguar Land Rover Customer Experience Centre.
Please accept my sincere apologies for any inconvenience this may have caused.
Unfortunately we still do not as of yet have a date of when the update will be released to resolve the concerns. As a manufacturer we are working to release the update as quickly as possible but also ensuring the functionality of the update too. We would recommend you to register your interest with your local retailer who will contact you when the update is released.
I appreciate and can only apologise this is not the outcome you were hoping for.
Should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Megan Hennessy
UK Customer Experience Centre
T: 0370 5000 500
E: lradvice@jaguarlandrover.com
Thank you for contacting Jaguar Land Rover Customer Experience Centre.
Please accept my sincere apologies for any inconvenience this may have caused.
Unfortunately we still do not as of yet have a date of when the update will be released to resolve the concerns. As a manufacturer we are working to release the update as quickly as possible but also ensuring the functionality of the update too. We would recommend you to register your interest with your local retailer who will contact you when the update is released.
I appreciate and can only apologise this is not the outcome you were hoping for.
Should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Megan Hennessy
UK Customer Experience Centre
T: 0370 5000 500
E: lradvice@jaguarlandrover.com
3rd Gear
Joined: Oct 2021
Posts: 3
Likes: 1
JLR software
Received the following reply from JLR today.
Thank you for contacting Jaguar Land Rover Customer Experience Centre.
Please accept my sincere apologies for any inconvenience this may have caused.
Unfortunately we still do not as of yet have a date of when the update will be released to resolve the concerns. As a manufacturer we are working to release the update as quickly as possible but also ensuring the functionality of the update too. We would recommend you to register your interest with your local retailer who will contact you when the update is released.
I appreciate and can only apologise this is not the outcome you were hoping for.
Should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Megan Hennessy
UK Customer Experience Centre
T: 0370 5000 500
E: lradvice@jaguarlandrover.com
Thank you for contacting Jaguar Land Rover Customer Experience Centre.
Please accept my sincere apologies for any inconvenience this may have caused.
Unfortunately we still do not as of yet have a date of when the update will be released to resolve the concerns. As a manufacturer we are working to release the update as quickly as possible but also ensuring the functionality of the update too. We would recommend you to register your interest with your local retailer who will contact you when the update is released.
I appreciate and can only apologise this is not the outcome you were hoping for.
Should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Megan Hennessy
UK Customer Experience Centre
T: 0370 5000 500
E: lradvice@jaguarlandrover.com
Drifting
Joined: Jan 2021
Posts: 29
Likes: 22
From: Eastern Europe
They finally released it:
InControl Touch Pro Software Release S21B_21.37.2-778242
Software Release Date: 2021-11-16
APPLE CARPLAY
Turn by turn voice guidance will now work in Apple CarPlay Maps
InControl Touch Pro Software Release S21B_21.37.2-778242
Software Release Date: 2021-11-16
APPLE CARPLAY
Turn by turn voice guidance will now work in Apple CarPlay Maps
5th Gear
Joined: May 2021
Posts: 5
Likes: 2
Just tried to update, it’s not available for OTA yet.
Overlanding
Joined: Jun 2021
Posts: 21
Likes: 6
Thanks
wow thanks - hopefully it’s over the air and I can go turn the beast on in a few to resolve this !!!
Overlanding
Joined: Jun 2021
Posts: 21
Likes: 6
No update yet
i just went to update the sw- I am on s21a_21.10.6-676616 to update to the one posted by a fellow member earlier today and I’m getting “no update available”. I have a 2020 LRS SVR
