2022 Defender orders taking place now
#1412
12-02-2021, 09:01 AM
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#1413
12-02-2021, 09:31 AM
I just emailed JLRs Exec Director of Customer Satisfaction... and merely asked why we cannot track our orders. It seems silly to have to keep calling the dealership. You'd think for the price we are all paying, we'd have some sort of white-glove service where we get our own tracking number.
#1414
12-02-2021, 11:42 AM
I just emailed JLRs Exec Director of Customer Satisfaction... and merely asked why we cannot track our orders. It seems silly to have to keep calling the dealership. You'd think for the price we are all paying, we'd have some sort of white-glove service where we get our own tracking number.
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Ardavon (09-09-2022)
#1415
12-02-2021, 12:10 PM
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#1416
12-02-2021, 09:16 PM
Overlanding
I just emailed JLRs Exec Director of Customer Satisfaction... and merely asked why we cannot track our orders. It seems silly to have to keep calling the dealership. You'd think for the price we are all paying, we'd have some sort of white-glove service where we get our own tracking number.
#1417
12-02-2021, 11:26 PM
Yes, I actually asked my sales guy about that as I know it was constructed in Slovakia. He claimed they are ground transported to the UK before being loaded on ship. There is a tunnel that connects Europe to the UK so it's plausible. Maybe someone here on the forum that has tracked their delivery can verify what port it was loaded from?
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Ace7711 (12-06-2021)
#1418
12-03-2021, 11:02 PM
Sorry - but that is complete utter non-sense. They're loaded on ships in Bremerhaven, a port in Germany. They're almost always shipped with Wilhelmsen ships - these ships do make a stop in Southampton to pickup UK assembled JLR products. Sounds like your dealer is as knowledgeable as mine! I guess there is a reason they have that job.
#1419
12-03-2021, 11:05 PM
porsche has an online tracking system for their 911s since 2020, I was able to track both of mine at all points.