2022 Defender orders taking place now
#931
#932
Our Defender arrived on the Thermopylae in Baltimore on Friday, August 20. Dealer informed us yesterday that it has cleared customs and awaiting a truck transport. So customs took about 4 days, we'll see how long it takes to get on a truck but I'm really hoping to pick it up this weekend.
The following 3 users liked this post by wendefender22:
#933
Our Defender arrived on the Thermopylae in Baltimore on Friday, August 20. Dealer informed us yesterday that it has cleared customs and awaiting a truck transport. So customs took about 4 days, we'll see how long it takes to get on a truck but I'm really hoping to pick it up this weekend.
#934
Went to the dealer today to get the out-the-door price for an incoming '22.
They wanted $3k for "vehicle protection package" after all ready promising MSRP. What? I declined and told them not to pollute my brand new factory vehicle with their crappy chemicals (as if they even apply such chemicals).
They said it's company policy that every vehicle receive this "package" which included "underbody protection", "tire protection" etc. Really? At a luxury-brand dealership? Do I really look that stupid? (don't answer that )
I went off. Told them I would report them to every government agency I could find, and tell everyone on social media to avoid the sleazy and despicable practices of the dealership.
Dropped a few f-bombs loud enough for everyone to hear, including other customers, and stormed out.
An hour later I got a call from the sales manager who apologized and promised to remove the $3k fee and to not put any chemicals on the vehicle.
Moral of the story: If your dealer tries to pull this BS, raise some hell.
(I won't mention the name of the dealer since they made things right - but If you really want to know PM me)
They wanted $3k for "vehicle protection package" after all ready promising MSRP. What? I declined and told them not to pollute my brand new factory vehicle with their crappy chemicals (as if they even apply such chemicals).
They said it's company policy that every vehicle receive this "package" which included "underbody protection", "tire protection" etc. Really? At a luxury-brand dealership? Do I really look that stupid? (don't answer that )
I went off. Told them I would report them to every government agency I could find, and tell everyone on social media to avoid the sleazy and despicable practices of the dealership.
Dropped a few f-bombs loud enough for everyone to hear, including other customers, and stormed out.
An hour later I got a call from the sales manager who apologized and promised to remove the $3k fee and to not put any chemicals on the vehicle.
Moral of the story: If your dealer tries to pull this BS, raise some hell.
(I won't mention the name of the dealer since they made things right - but If you really want to know PM me)
Last edited by dj200; 08-25-2021 at 09:36 PM.
#935
Join Date: Nov 2020
Location: Pacific North West Wonderland
Posts: 712
Received 246 Likes
on
173 Posts
Went to the dealer today to get the out-the-door price for an incoming '22.
They wanted $3k for "vehicle protection package" after all ready promising MSRP. What? I declined and told them not to pollute my brand new factory vehicle with their crappy chemicals (as if they even apply such chemicals).
They said it's company policy that every vehicle receive this "package" which included "underbody protection", "tire protection" etc. Really? At a luxury-brand dealership? Do I really look that stupid? (don't answer that )
I went off. Told them I would report them to every government agency I could find, and tell everyone on social media to avoid the sleazy and despicable practices of the dealership.
Dropped a few f-bombs loud enough for everyone to hear, including other customers, and stormed out.
An hour later I got a call from the service manager who apologized and promised to remove the $3k fee and to not put any chemicals on the vehicle.
Moral of the story: If your dealer tries to pull this BS, raise some hell.
(I won't mention the name of the dealer since they made things right - but If you really want to know PM me)
They wanted $3k for "vehicle protection package" after all ready promising MSRP. What? I declined and told them not to pollute my brand new factory vehicle with their crappy chemicals (as if they even apply such chemicals).
They said it's company policy that every vehicle receive this "package" which included "underbody protection", "tire protection" etc. Really? At a luxury-brand dealership? Do I really look that stupid? (don't answer that )
I went off. Told them I would report them to every government agency I could find, and tell everyone on social media to avoid the sleazy and despicable practices of the dealership.
Dropped a few f-bombs loud enough for everyone to hear, including other customers, and stormed out.
An hour later I got a call from the service manager who apologized and promised to remove the $3k fee and to not put any chemicals on the vehicle.
Moral of the story: If your dealer tries to pull this BS, raise some hell.
(I won't mention the name of the dealer since they made things right - but If you really want to know PM me)
When I was in college I worked some hospitality at a former five star resort in the summer and found out that making things right typically involved giving something a way for free. Someone "stole" your beach chair? How about a pina colada to wash away your sadness? Your Steak was not cooked right? Here are free deserts for the table. Something like that was always the go to. The guest expectation was high and you never wanted to "ruin" a guests vacation even when it had nothing to do with you specifically.
Trying to extort you out of 3k is not really unexpected by car dealers but it would be nice if they threw on some upgraded pedals or something to "make it right"
#936
#937
My my. Sorry you had that kind of buying experience. That is definitely not the kind of experience and treatment I would want for a high-dollar purchase. And that "save the business" line . . . that is even more uninspiring for the future. Would you be well-treated for future car servicing if they are financially "struggling" to remain in business? All that . . . that would be more than enough for me to walk.
#938
Join Date: Nov 2020
Location: Pacific North West Wonderland
Posts: 712
Received 246 Likes
on
173 Posts
Maybe pre-covid but the national average for defenders is now showing $1300 above MSRP (according to true car) so getting the vehicle at MSRP is now a deal relatively.
My wife told me to walk when my order got delayed a couple months. Her expectation is not in line with the reality of our times unfortunately. Its not pleasant to wait longer than expected (developed world problems), but it was still the fastest way to get the defender I spec'd.
My wife told me to walk when my order got delayed a couple months. Her expectation is not in line with the reality of our times unfortunately. Its not pleasant to wait longer than expected (developed world problems), but it was still the fastest way to get the defender I spec'd.
The following users liked this post:
bobbyz95 (08-25-2021)
#939
Maybe pre-covid but the national average for defenders is now showing $1300 above MSRP (according to true car) so getting the vehicle at MSRP is now a deal relatively.
My wife told me to walk when my order got delayed a couple months. Her expectation is not in line with the reality of our times unfortunately. Its not pleasant to wait longer than expected (developed world problems), but it was still the fastest way to get the defender I spec'd.
My wife told me to walk when my order got delayed a couple months. Her expectation is not in line with the reality of our times unfortunately. Its not pleasant to wait longer than expected (developed world problems), but it was still the fastest way to get the defender I spec'd.
#940